THE LETTUCE GUARANTEE
Lettuce stands behind our work or you get your money back.
Your monthly Lettuce subscription comes with a savings guarantee, business audit support, and our 100% accuracy promise.
Our promise to you
Tax savings guarantee |
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We calculate your estimated annual tax savings based on your income, state, and filing status. If you don’t save at least that amount, you get a full refund. No hoops, no hassle. |
100% accuracy guarantee |
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We stand behind everything we file. If the IRS questions our work, we’ll defend it at no cost to you. |
Business audit support |
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If your business is audited, Lettuce will be by your side through the entire process — at no additional charge. |
One thing we ask
To make the guarantee work, use your Lettuce bank account for all business transactions — income and expenses.
That’s how we see the full picture of your finances. Without it, we can’t accurately calculate your savings or guarantee our work. It’s a small ask for a big promise.
FAQs
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What does the Lettuce Guarantee cover?
The Lettuce Guarantee includes three commitments: a tax savings guarantee (you save what we estimate or get a refund), a 100% accuracy guarantee (we stand behind every return we file), and business audit support (we assist you through any IRS business audit at no extra cost).
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What happens if I don’t save as much as you estimated?
If your actual tax savings fall short of our estimate, you’ll receive a full refund of your Lettuce Pro subscription — no questions asked.
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What qualifies as a business transaction?
Any income or expense related to your business — client payments, contractor payments, software subscriptions, equipment, travel, and so on. Routing these through your Lettuce bank account gives us the visibility we need to guarantee accuracy.
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Do I have to use the Lettuce bank account?
Yes. The guarantee applies when all business transactions flow through your Lettuce account. If only some transactions are routed through Lettuce, we can’t guarantee the accuracy of your savings estimate.
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What does “business audit support” mean?
If the IRS audits your business, Lettuce will assist you through the process at no additional charge. This covers IRS correspondence and documentation related to returns filed through Lettuce.
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Does the guarantee apply in my first year?
Yes — the savings guarantee is calculated based on your income, state, and tax filing status and applies from your first full year on Lettuce Pro.
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What if I was already audited before joining Lettuce?
Audit support applies to tax filings made through Lettuce. Pre-existing audits or returns filed before joining are not covered.
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Is this guarantee available on all Lettuce plans?
The Lettuce Guarantee is included with Lettuce Pro.